Refund and Returns Policy

Returns & Refunds Policy

Last updated: November 18, 2025

Thank you for shopping with Man Of Tees (“we”, “us”, “our”).
All of our products are made to order using a print-on-demand process. That means each item is printed just for you when you place an order.

Because of this, our returns and refunds work a bit differently from traditional retail. Please read this policy carefully before ordering.

This policy does not limit any rights you may have under applicable consumer protection laws.

1. Made-to-Order Products & General Policy

  • Each item is custom printed when you order it.
  • We do not hold inventory and we cannot resell returned items.
  • For that reason, we generally do not accept returns or exchanges for non-defective products (for example, if you ordered the wrong size or changed your mind).

We do stand behind the quality of our products and will resolve any issues where there is a manufacturing or printing problem.

2. No Returns/Exchanges for Wrong Size or Change of Mind

Please double-check the size chart and product details before placing your order.

We cannot offer returns, exchanges, or refunds if:

  • You ordered the wrong size
  • You chose the wrong color/design
  • You don’t like the fit or changed your mind
  • The item matches the product description and size chart, but you simply no longer want it

These situations are considered buyer’s remorse and are not covered.

3. Damaged, Defective, or Misprinted Items

If your order arrives with a manufacturing or printing issue, we will make it right with a replacement or a refund.

Covered issues include, for example:

  • Obvious printing defects (misprint, severe fading, missing parts of the design)
  • Damaged items on arrival (holes, tears, severe stains, etc.)
  • Incorrect item received (wrong design, size, or color compared to what you ordered)

To qualify:

  • You must contact us within 30 days of the order being marked delivered.
  • You must provide clear photos showing the problem (the item laid flat, design visible, and issue clearly shown).

In most cases, we do not require you to send the item back. We’ll let you know if a return is needed (usually it isn’t).

4. Slight Variations & Minor Issues

Some small variations are normal with print-on-demand apparel and are not considered defects, such as:

  • Slight variations in print placement (small shifts around the size of 0.5″ / 1.27 cm)
  • Minor differences in color appearance between your screen and the printed item
  • Small, wash-out-able marks from the printing process (often disappear after the first wash)

We recommend following the care instructions on the label to keep your print looking its best.

5. Orders Not Received / Lost in Transit

If your order shows as not delivered or appears to be lost in transit:

  1. First, check the tracking information and with your local postal carrier.
  2. If you still can’t locate the package, contact us at contact@manoftees.com with your order number.

If we determine that the package was lost or not delivered due to a carrier or production issue, we will:

  • Arrange a free replacement, or
  • Offer a refund (at our discretion).

6. Incorrect or Insufficient Address / Unclaimed Packages

If the package is returned or not delivered because of:

  • An incorrect or incomplete shipping address provided at checkout
  • The package being unclaimed or refused by the recipient

then:

  • We can often offer a reprint at your expense, or
  • In some cases, a partial refund (typically product cost only, excluding shipping).

Please make sure your address details are accurate when placing your order.

7. How to Report an Issue (Step-by-Step)

If there’s a problem with your order, please contact us within 30 days of delivery:

  1. Email us at contact@manoftees.com.
  2. Include your order number in the subject line.
  3. Tell us what the issue is (damaged item, misprint, wrong item, etc.).
  4. Attach clear photos of:
    • The full item laid flat
    • The area with the issue
    • The size tag, if the problem relates to size or wrong item

We’ll review your request and respond with the next steps, usually offering either a replacement or a refund for qualifying issues.

8. Refunds

If a refund is approved:

  • It will be issued to your original method of payment, or as store credit, depending on what we agree on with you.
  • Please allow 5–10 business days for the refund to appear on your statement; processing time varies by bank/card issuer.

We may issue a partial refund or decline a refund if:

  • The issue falls under buyer’s remorse (wrong size, change of mind, etc.)
  • The problem reported is due to not following the care instructions
  • The issue is reported after the 30-day window

9. Gifts

If the item was marked as a gift and shipped directly to you:

  • Approved issues (defective/damaged/misprinted) may be resolved with a replacement or store credit, depending on the situation.

If the gift was purchased and shipped to the giver first, any refund will go back to the original purchaser.

10. Contact Us

If you have any questions about this Returns & Refunds Policy or need help with an order, please contact us:

Man Of Tees
Email: Contact@manoftees.com
Website: www.manoftees.com

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